Grow your business as a Smart Citizen Service partner
A professional partner program for shops, cyber cafés and independent resellers. Offer citizen services to your customers, earn commission on every completed order and grow with proper training, tools and human support.
What partners get
A real partnership — not a promise of prizes.
We invest in tools, training and support so you can offer citizen services professionally. Commission rates and reward programs are flexible and defined in your partner agreement.
Commission on every order
A flexible commission rate is set on your partner agreement and applied to every completed service.
Partner dashboard
See your orders, customers, wallet balance and commission earnings in one clean workspace.
Live commission tracking
Every earned commission is logged in real time with reference numbers you can reconcile.
Training & product guides
Step-by-step guides, videos and updated service checklists — always accessible in your dashboard.
Dedicated partner support
A separate support channel for partners: WhatsApp, phone and in-app chat during working hours.
Verified partner badge
A verified badge and a public partner profile so your customers can trust who they are dealing with.
Built for partners
Everything you need to run your partner desk
A dedicated workspace with orders, wallet, commission tracking, training and support — all in one place.
Partner dashboard
One workspace for orders, customers, documents, wallet and profile.
Wallet & payouts
Every commission is credited to your partner wallet. Withdraw when ready, on your schedule.
Commission tracking
Line-item log of every order, commission earned and payout — with reference numbers.
Training centre
Guides, videos and service checklists you can revisit any time.
Dedicated support
A partner-only support line during working hours — real people, not just bots.
Marketing assets
Ready-to-use posters, WhatsApp templates and social posts you can share as a partner.
Partner ranks
Grow through professional ranks
Every partner starts at Bronze. As your consistency and volume grow, our team promotes you to higher ranks with a better commission tier and more support. Exact rates and thresholds are agreed with each partner and can be revised over time.
Bronze
Starter partner
- Verified partner badge
- Partner dashboard access
- Standard commission rate
- Community support channel
Silver
Established partner
- All Bronze benefits
- Higher commission tier
- Priority partner support
- Marketing assets & templates
Gold
Growth partner
- All Silver benefits
- Preferred commission tier
- Dedicated account manager
- Advanced training sessions
Platinum
Strategic partner
- All Gold benefits
- Top commission tier
- Custom growth plan & reviews
- Co-marketing opportunities
Commission tiers, promotion criteria and any partner incentive programs are defined per partner and may be updated from time to time. Nothing on this page constitutes a guarantee of income or specific rewards.
Joining process
Four steps to becoming a partner
Create your account
Sign up as a Smart Citizen Service customer. Verify your phone and email so we can contact you.
Apply as a partner
Submit your business details and (optional) trade licence / TIN. Digitally sign the partner agreement.
Verification & onboarding
Our team reviews your application, does a short video verification and walks you through the platform.
Go live as a partner
Get your verified badge, unlock the partner dashboard and start accepting citizen service orders.
Ready to partner with Smart Citizen Service?
Apply through the partner dashboard. Our team will get back to you with the agreement, onboarding plan and next steps.