Terms & Conditions
Last updated: July 6, 2026
By accessing or using CitizenBD, you agree to be bound by these Terms & Conditions. Please read them carefully.
1. Eligibility
You must be at least 18 years old, or use the platform under the supervision of a parent or legal guardian, and provide accurate and complete information at all times.
2. Account Responsibility
You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. Notify us immediately of any unauthorised use.
3. Acceptable Use
- Do not submit false, forged, or misleading information.
- Do not attempt to circumvent security controls or access data that does not belong to you.
- Do not use the platform for unlawful purposes.
4. Service Fees
Service fees are displayed before checkout. Fees may include government charges, processing fees, and platform service charges.
5. Limitation of Liability
CitizenBD provides the platform on an "as is" basis. We are not liable for indirect, incidental, or consequential losses arising out of the use of the platform.
6. Modification of Terms
We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the revised terms.
7. Governing Law
These terms are governed by the laws of the People's Republic of Bangladesh.