BRTA & Vehicle Services

Non Professional License Support

Human document review Encrypted platform Bengali & English

30 days

Standard processing

4

Documents needed

Tk 900

Standard fee

Human review

Every submission

Your progress

0/4 completed
  1. Details
  2. Documents
  3. Agree
  4. Submit & Pay

Overview

About this service

Assistance for non-professional driving license applications and renewals.

Prepare

Required documents

4 items

NID copy

Required

Learner license

Required

Medical certificate

Required

Photo

Required

Transparent pricing

Service fee

BDT

Fees are charged only after your submission is accepted for processing. Third-party government fees, if any, are shown separately.

Verification

How we verify your submission

Document check

A trained officer reviews every uploaded document for completeness and clarity before it moves forward.

Rule alignment

Submissions are matched against the current requirements of the issuing authority for this service.

Secure handling

Your data is encrypted in storage and only accessible to the officer assigned to your case.

AI Delivery ETA

Smart estimate for Standard tier

Get a realistic delivery window powered by AI — based on service type, tier, and typical queues.

সেবা স্বচ্ছতা · Please Read

সেবা গ্রহণের পূর্বে অনুগ্রহ করে নিশ্চিত করুন যে আপনার প্রদানকৃত সকল তথ্য ও ডকুমেন্ট সঠিক।

ভুল তথ্য, ভুল ডকুমেন্ট অথবা অসম্পূর্ণ তথ্যের কারণে কোনো সমস্যা হলে তার দায় ব্যবহারকারীর নিজস্ব।

প্রতিটি সেবা সংশ্লিষ্ট নিয়ম, সময় এবং প্রয়োজনীয় ডকুমেন্ট অনুযায়ী সম্পন্ন করা হবে।

Process

How your application is handled

Step 01

Submit

Fill the form, upload documents & sign.

Step 02

Verify

We check documents against ministry rules.

Step 03

Pay

Secure payment via wallet, bKash or card.

Step 04

Deliver

Track live status & get doorstep delivery.

Reviewed by a human

A trained officer checks every submission before it is sent onward.

Encrypted platform

Your documents are encrypted in storage and only visible to your assigned officer.

Bengali & English support

Talk to our team in the language you are most comfortable with.

Frequently asked questions

How long does Non Professional License Support take?+

Standard processing takes about 30 working days. Urgent processing cuts that roughly in half.

What payment methods are supported?+

Your Smart Citizen Service wallet — top up with bKash, Nagad, Rocket, Visa/MasterCard or direct bank transfer.

Is my data safe?+

Every document is encrypted in storage and only accessible to the officer assigned to your case. We never share your data with third parties.

Can I track my application?+

Yes — as soon as you submit you receive a reference number and can follow every stage of the live status from your dashboard.

What if information is missing?+

Our officer will contact you through your registered channel and give you a chance to add or correct anything before it is sent onward.

Can I cancel my application?+

You can cancel any application that has not yet started processing. Once processing has begun, cancellation depends on the current stage.

ভিডিও টিউটোরিয়াল

এই সার্ভিস কীভাবে কাজ করে — এক নজরে দেখুন

শীঘ্রই ভিডিও টিউটোরিয়াল আসছে

এই সার্ভিসের জন্য আমরা ধাপে ধাপে ভিডিও গাইড তৈরি করছি।

Need a hand?

Talk to a citizen service officer

Not sure which documents you need? Our team walks you through the requirements before you submit.

Related

Other citizen services

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Why Smart Citizen Service

Built on trust. Engineered for citizens.

A trusted, secure and professional digital platform delivering citizen services end-to-end — from request to final delivery, protected by nation-grade infrastructure and human oversight.

TLS encryptedEncrypted at restManual reviewPrivate by defaultHuman supportLive status

Service network

Reliable citizen services

A smart, secure and organized platform reaching every district of Bangladesh.

Wide service range

Growing list of citizen services

Human support

Bengali & English response

Nationwide reach

Requests accepted from all districts

Clear communication

SMS · Email · in-app updates

Professional team

Experts behind every file

A dedicated service team delivering faster, accurate and reliable solutions.

Expert Assistance

Service specialists

Manual document check

Reviewed before submission

Quality-first workflow

Every step reviewed

Customer Support

Human, always

Trusted by citizens

Confidence, consistently earned

Accurate, transparent and dependable outcomes — protected end-to-end.

Customer feedback

Ratings from real users

Transparent tracking

Live status on every request

Encrypted platform

TLS in transit, encrypted at rest

Privacy first

Data used only for your service

Smart experience

One seamless digital flow

From request to final delivery, every step runs through an intelligent system.

Streamlined workflow

Fewer steps, less friction

Live Tracking

Realtime status

Secure Documents

Encrypted vault

Transparent Updates

SMS · Email · Push

Important Noticeগুরুত্বপূর্ণ ঘোষণা

CitizenBD একটি বেসরকারি নাগরিক সেবামূলক প্ল্যাটফর্ম — কোনো সরকারি ওয়েবসাইট, মন্ত্রণালয় বা প্রতিষ্ঠানের অফিসিয়াল প্ল্যাটফর্ম নয়।